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October 2014 News

For the love of people and coffee

  • Written by  Ian Anderson
Tim Burstow at his recently opened Sleepless City Roasters Photo: Ian Anderson

Toowoomba’s newest coffee stop has been years in the making for self-confessed coffee-fanatic Tim Burstow.

Sleepless City Roasters is the 3rd coffee business created by local Christian Tim Burstow, and is the result of years of hard work, passion and dedication to learning the roasting trade.

Tim’s love affair with coffee began 7 years ago when he was introduced to coffee by his good friend Andrew Findon.

“After going out to coffee with him I caught the bug,” said Tim. “In fact, I named my first cafe Findos after him.”

Before starting his own business, Tim began learning the trade at a local coffee shop.

“I was one those people who came in every week with annoying questions, and the owner eventually gave me a job because I was so annoying.”

After a while, Tim stepped out and started his own cafe, Findos, and taught himself how to roast.

Tim is passionate about creating the best quality coffee possible, and he believes it is the roasting process that sets his business apart.

“The barrister’s job is not to make the coffee taste better,” said Tim, “It’s about making the coffee express itself. It’s about getting the best possible quality green coffee from the farmer, and roasting it in a way that doesn’t take away from the flavour of the coffee bean.”

This roasting process occurs on site at Sleepless City Roasters, in view of customers.

“We roast the beans lighter,” said Tim. “That doesn’t mean me make it weaker, but when you roast coffee beans dark, you are covering up the flavour of the bean with the roast flavour.”

Tim said they like to roast their beans lighter so that the origin of the particular coffee bean expresses itself, whether it is Brazilian or Kenyan, or with milk or black.

“I think people are sick of that smokey, dark, bitter coffee. I think they want a sweeter smoother experience and you can only get that from roasting lighter and extracting well.”

To see people experience the joy of a great coffee is what keeps Tim coming back and making coffee everyday, and as a Christian, sharing that experience and caring for his customers is how he shows love for others.

“Loving your neighbour is the highest calling in customer service,” said Tim. “Although coffee is a big part of my life, it is secondary to my faith. I hope and pray that my legacy is not just coffee.”

“Through caring for our customers and being here for people who might need someone to talk to, I think we can impact peoples lives through our customer service.”

Sleepless City Roasters is located near the Anzac Ave end of Alderly Street and also has a drive-through service.

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